Imagine a situation – you have five different bosses and each of them gives you different assignments to be completed on the same day! Seems chaotic? But working with multiple bosses is increasingly becoming a reality in today’s corporate world. According to Mohinish Sinha, leadership & talent practice leader, Hay Group, all organisations that operate across more than one country, with more than one product, serving more than one customer group, operate in a matrix format. “The matrix creates a place for everyone and interconnects them where all have a ‘real’ boss and a ‘virtual’ one,” adds Sinha.
But employees find it extremely challenging to work with multiple bosses. According to experts, with more than one person assigning you work, the workload increases and you have to work more. Another challenge is that of dealing with conflicting messages – different bosses have different expectations and you might find it impossible to satisfy all.
With the organisational structure changing and more organisations adopting a flat structure and concentrating on specific projects, employees are expected to work with several bosses. The experts suggest looking at the positives and learning to manage multiple bosses effectively as the way forward, rather than cribbing about the challenges. Sridar Narayanswami, Vice President – India Region for Emerson, believes it is quite beneficial to have multiple supervisors, especially for the younger employees who are embarking on their leadership journey.
Experts say that getting to know your ultimate boss, who makes decisions about your career w.r.t performance review, compensation, etc. is important. Also handling the challenges proactively is the way forward. “The employee needs to keep in mind that in general, most supervisors are aligned and focused towards achieving the organisation’s common goals. If they can communicate seamlessly and build strong credibility with multiple supervisors, they could gain immensely by being able to reach out to more than one mentor as they grow in their careers,” concludes Narayanswami.